Live preview build — flat $79/tech, everything included — data resets nightly. Give feedback

Evaluated daily at 08:15. Each rule checks every open ticket and fires its actions once per ticket per state entry.

Auto-close: finalize System Time in status > 3 business days (status: resolved)  ·  2 actions
0 executions Inactive
Edit History
Stale ticket alert System No agent activity > 5 business days  ·  2 actions
0 executions Inactive
Edit History