Billing Rules

Configure which work types are covered by each contract type. These rules are applied automatically when technicians log time — they never need to decide manually whether work is billable.

Contract type defaults

These apply to every company on that contract type unless overridden per-contract below. For block-hours contracts, "Covered" means the work draws from the prepaid block.

Work type	Msa	Block Hours	Time And Materials	Fixed Fee	Per Device	Per User	Hybrid
Remote Support	Cov Bill NC	Block Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC
On-Site Visit	Cov Bill NC	Block Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC
Project Work	Cov Bill NC	Block Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC
Internal / Admin	Cov Bill NC	Block Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC
Training	Cov Bill NC	Block Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC
Travel	Cov Bill NC	Block Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC
Monitoring / Automation	Cov Bill NC	Block Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC	Cov Bill NC

Legend: Cov = Covered · Block = Draws from prepaid block · Bill = Billable · NC = No charge

Per-contract overrides

Configure exceptions for specific contracts. Anything not overridden inherits the contract-type default above.

Company	Contract	Type
Alamo Financial Advisors	Alamo Financial Advisors — Managed IT Agreement	Per User	Configure
Bluebonnet Realty	Bluebonnet Realty — Managed IT Agreement	Per User	Configure
Brazos Manufacturing Co.	Brazos Manufacturing Co. — Managed IT Agreement	Per User	Configure
Capitol City Nonprofit	Capitol City Nonprofit — Managed IT Agreement	Per User	Configure
Cypress Creek Schools	Cypress Creek Schools — Managed IT Agreement	Per User	Configure
Gulf Coast Logistics	Gulf Coast Logistics — Managed IT Agreement	Per User	Configure
Hill Country Law Partners	Hill Country Law Partners — Managed IT Agreement	Per User	Configure
Lone Star Dental Group	Lone Star Dental Group — Managed IT Agreement	Per User	Configure
Pecan Street Architects	Pecan Street Architects — Managed IT Agreement	Per User	Configure
Permian Energy Services	Permian Energy Services — Managed IT Agreement	Per User	Configure
Rio Grande Foods	Rio Grande Foods — Managed IT Agreement	Per User	Configure
Sundance Outfitters	Sundance Outfitters — Managed IT Agreement	Per User	Configure
Trinity Health Clinics	Trinity Health Clinics — Managed IT Agreement	Per User	Configure