6.0h
Average time to resolve (all priorities)
By priority
| Priority | Target | Resolved | Avg hours | Fastest | Slowest |
|---|---|---|---|---|---|
| High | 8h | 2 | 6.0h | 6.0h | 6.0h |
| Medium | 24h | 3 | 6.0h | 6.0h | 6.0h |
Agent ranking (fastest first)
| Agent | Resolved | Avg hours |
|---|---|---|
| Priya Nair | 1 | 6.0h |
| Jordan Avery | 1 | 6.0h |
| Ruth Castillo | 1 | 6.0h |
| Dao Pham | 1 | 6.0h |
| Elena Sokolova | 1 | 6.0h |