Client Feedback
17 Jun 2026 — 17 Jul 2026
1
Responses
0%
Response rate (0 sent)
100.0%
CSAT
4.00
Avg rating / 5
0
😞 Negative (1–2)
1
🤩 Positive (4–5)
Rating distribution
Monthly trend
| Month | Responses | Avg rating | CSAT % |
|---|---|---|---|
| 2026-06 | 1 | 4.00 | 100.0% |
Agent leaderboard Agents with ≥ 3 responses, sorted by CSAT %
No agents have reached 3 rated tickets in this period.
By company Sorted worst CSAT first
| Company | Responses | CSAT % | Avg rating |
|---|---|---|---|
| Rio Grande Foods | 1 | 4.00 |
By ticket type
No type breakdown — tickets need type_id set.
Recent responses
| Date | Rating | Ticket | Contact | Company | Agent | What went well | Could improve |
|---|---|---|---|---|---|---|---|
| 19 Jun 2026 | T-00010 | Nicole Nguyen | Rio Grande Foods | Elena Sokolova | Fast and friendly support, thank you! |